more than 30 years of experience
Repairs of smartphones, tablets, laptops, servers, white goods, A/V devices, televisions and electric scooters. All in one place.
quality service at the highest level
We guarantee you, we've seen it all! From smartphones hit by a car to tablets submerged in a pool. We're ready to tackle any problem. Every KRON IT technician is certified.
Our values
Honesty
Honest work is the only true way to long-term customer satisfaction. We stand behind that.
The customer, not the euro
We believe that every customer is special and deserves quality service, a fair price, and above all, honesty.
Integrity
Quality means doing things right even when no one is looking. It means our service is consistent.
Why choose us
quality diagnostics
We believe in a transparent repair process that starts with clear and up-to-date prices. If you are not sure what is wrong with your device, we will provide you with a quality diagnosis. Once we determine what is wrong with your device, we will contact you with a diagnosis of the fault and the amount of the cost. You decide whether to proceed with the repair or not, the choice is always yours.
Once we determine what is wrong with your device, we will contact you with a diagnosis of the fault and the amount of the cost. You decide whether to proceed with the repair or not, the choice is always yours.
warranty +
KRON Warranty+ is your peace of mind! Breakages, falls, spills and other physical damage cause the regular manufacturer's warranty of your valued electronic device to be terminated. A device that has been repaired by us as an insurance case and is still under the regular manufacturer's warranty will remain under warranty. This is KRON Warranty+.
A device that has been repaired by us as an insurance case and is still under the regular manufacturer's warranty will remain under warranty. This is KRON Warranty+.
quick repairs
From friendly and knowledgeable technicians to online repair tracking, we make it easy. We know how important your device is, so we promise to get it back to you as soon as possible and keep you informed every step of the way.
We know how important your device is, so we promise to get it back to you as soon as possible and keep you informed every step of the way.
Our story
in 1991
Establishment of KRON IT, d.o.o.The company was founded in 1991 in response to the repair needs of the IT sector. The rapidly developing industry gave us momentum, and we gained a wealth of experience that is still useful today.
since 2005
Change in company focusWe shifted the company's focus from pure B2C to B2B to help insurance companies. We expanded our services from laptop and IT equipment repairs to other sectors.
We are here to help you
KRON IT, d.o.o. is today considered one of the largest and most technologically advanced service partners in the region. We repair everything from smartphones, tablets, laptops, computers, televisions, white goods and the entire spectrum of A/V devices.
What is it
kroon guarantee+
KRON Warranty+ is your peace of mind!
KRON Warranty+ is your peace of mind!
Breaks, drops, spills, and other physical damage will void the regular manufacturer's warranty on your valued electronic device. Warranty+ only applies to the following types of devices:
• Computers, laptops, tablets, TVs and smartphones.
A device that was repaired by us as an insurance case and is still under the regular manufacturer's warranty will remain under warranty. This is the KRON Warranty+. We install only 100% original spare parts, and the quality of service meets and exceeds the requirements of manufacturers of electronic devices for their repairs. We are so confident in our services that we will repair the device that was under consideration by us under warranty at no cost to you.
There are only three conditions for such treatment
• That you have kept the original service order that you received after our initial service intervention; That the device was or is still under the regular manufacturer's warranty when it was accepted into our service center; That the defect is not your fault (breakage, fall, impact or theft, physical damage, wear)
The only exception is devices that have been in contact with liquid. For those devices, KRON IT offers a warranty on replaced spare parts for 3 months or as specified in the insurance terms.
The KRON Warranty+ starts on the day the device is returned to the customer (or the completion of the service order), and lasts until the last day of your regular manufacturer's warranty.
If your device is about to expire, you can also rest assured: The installed original spare parts carry the original manufacturer's warranty, i.e. 3 months for spare parts for all manufacturers of electronic devices (or as your insurance conditions dictate). In any case, the warranty that is more favorable for you as a customer applies.
For more information, call us at: 030 685 808.
You can find our general terms and conditions here
Please read them carefully
Collection points for appliances
Zagrebška street 83a, 2000 Maribor
Vilharjeva street 29, 1000 Ljubljana
Company information
Kron IT, d.o.o.
Zagrebška street 83a, 2000 Maribor, Slovenija
SI 54532540 (we are VAT registered)
Registration number: 5471494000
TRR: SI56 0312 5100 0731 482
Working hours: Monday to Friday from 8:00 to 16:00
FREQUENTLY ASKED QUESTIONS AND ANSWERS
questions and answers
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